Effective Date: 19-08-2025
Last Updated: 19-08-2025
Sakhi Plus (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application (“App”) and related services. By using Sakhi Plus, you agree to this Privacy Policy.
We may collect the following types of information:
Name, email, mobile number, and profile details you provide.
Health data: menstrual cycle, pregnancy details, fertility tracking, weight, water intake, sleep reports.
Medical consultation chats, calls, and reports.
Device type, OS, IP address, app usage analytics, crash logs.
Data required for processing subscription or consultation payments (handled securely by trusted third-party payment providers).
We process your personal data on the following bases:
Consent: When you share health information or enable notifications.
Contract: To provide you with services you subscribed to.
Legal Obligation: When required under applicable law.
Legitimate Interests: For improving services and security.
To provide features such as period tracking, pregnancy monitoring, and personalized reports.
To connect you with doctors, experts, or counselors.
To send reminders, alerts, and health notifications.
To process payments and manage subscriptions.
To enhance security and prevent fraud.
To improve app features and user experience.
We do not sell your personal data. We may share your information only in these cases:
With Healthcare Professionals: To provide services you request.
With Service Providers: For hosting, analytics, payment processing, or technical support.
Legal & Regulatory Compliance: If required by law or government authorities.
Business Transactions: In case of merger, acquisition, or restructuring of Sakhi Plus.
Your data is stored on secure servers with encryption and restricted access.
We follow reasonable security practices under Indian IT Rules (SPDI Rules) and GDPR standards.
Despite safeguards, no system is 100% secure, so we cannot guarantee absolute security.
We retain your personal data only as long as necessary for the purposes stated.
You may request deletion of your data at any time by contacting us.
You have the right to:
Access, update, or delete your data.
Withdraw consent at any time.
Request a copy of your health data.
Restrict or object to certain processing.
For EU/EEA users, these rights are as per GDPR (Articles 15–22).
For Indian users, rights are as per IT Rules 2011 & DPDP Act 2023 (when enforced).
The app is intended for users 13 years and older.
We do not knowingly collect data from children under 13.
If you believe your child has provided data, contact us for deletion.
If you are accessing the app from outside India, your data may be transferred and stored on servers located in India or other countries where we operate.
We may update this Privacy Policy from time to time. Updates will be posted within the app and effective immediately upon posting.
For any concerns, requests, or complaints regarding your privacy:
📧 Email: support@sakhiplus.com